Archives: Customer Experience

Patience is a virtue S550 Sold!

Patience is a virtue, especially when selling Mercedes Benz. Mercedes Benz, the Best or Nothing…. When people come into Mercedes Benz of Richmond they are not coming in...

What is your credit score

What is your credit score? One of the easiest ways to loose money while shopping for a new car or any major purchase is to be unaware of what your credit score is. Unless you...

I love being The Mercedes Lady of Ric..

One of the most rewarding things about my job are the friends that I make. I have been in the automotive business for more than 25 years and I never get bored with meeting...

Women and the car buying process

Women are the primary decision maker in the car buying process now more than EVER before. Be sure to check out “The Mercedes Lady” of Richmond FB Fan page for...

Ms Archie and Her GLK

I have been a client advisor with Mercedes Benz for 3 years this month. It has been a pleasure working with many sales professionals who have been in the business for 30+...
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